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Managing Messages With GNATS
The GNU Problem Report Management System
This manual documents GNATS, the GNU Problem Report Management System, version 4.0-beta1. GNATS is a bug-tracking tool designed for use at a central Support Site. Users who experience problems use electronic mail, web-based or other clients communicating with the GNATS network daemon running at the support site or direct database submissions to communicate these problems to maintainers at that Support Site. GNATS partially automates the tracking of these Problem Reports (PRs) by:
GNATS offers many of the same features offered by more generalized databases, including editing, querying, and basic reporting. The GNATS database itself is an ordered repository for problem reports; each PR receives a unique, incremental PR number which identifies it throughout its lifetime. For a discussion on the working system adopted by GNATS, see The database paradigm.
You can access the submitting, editing, and querying functions of GNATS from within GNU Emacs. See section The GNATS user tools.
This manual is in the process of being revised for version 4 of GNATS. The status of the different sections is as follows:
1. Introducing GNATS 2. The GNATS User Tools The GNATS user tools. 3. Installing GNATS 4. GNATS Administration A. Where GNATS lives B. The GNATS network server --
The GNATS network server. C. Controlling access to databases Controlling access to GNATS databases. D. Querying using regular expressions E. GNATS support GNATS related sites and mailing lists. Index