at-pr creates a queued job using
at which, after an
allotted response time is past, checks the PR to see if its state
has changed from open. When the PR is originally filed,
file-pr checks the
notify-about-expired-prs parameter in
the dbconfig file. If this parameter is set to
at-pr, which sets up the expiry check.
The submitters file contains the response time for each
>Submitter-Id: (see The
submitters file). The time is determined in business hours, which are
defined in the database's dbconfig file (see Overall database configuration).
If the PR is urgent and is still open after the requisite time period
at-pr sends a reminder to the gnats
administrator, to the maintainer responsible for that submitter, and
to the maintainer responsible for the PR with the following message:
To: submitter-contact responsible gnats-admin Subject: PR gnats-id not analyzed in #hours hours PR gnats-id was not analyzed within the acknowledgment period of #hours business hours. The pertinent information is: Submitter-Id: submitter Originator: full name of the submitter Synopsis: synopsis Person responsible for the PR: responsible -- The GNU Problem Report Management System (GNATS)
The PR is urgent if its priority is critical or if its priority is serious and the severity is high.