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<title>Free Software is Supported
- GNU Project - Free Software Foundation</title>

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<h2>Free Software is Supported</h2>



<p>There are in fact many resources available for obtaining help for free
software. People find that these resources are often more accessible and
have a faster response time than most commercial software vendors.
</p> what can be obtained from vendors of 
nonfree software.</p>


“I have never had problems with stability or lack of features,
rather, it's only been once that I've ever seen a program that didn't
have a feature I might want, and upon suggesting it to the authors, it
was incorporated within two or three months.”
<strong>David Allen<br />
Software Developer

“As we discovered here at CESCOM, there were quite a lot of
resources available for us when we encountered a problem—be it a
web page or a HOW-TO document.  At times, I even started up my IRC
(Internet Relay Chat—online discussion forums) program and talked
with people … This has proven to be a very valuable resource for
me—I can get help almost right away …”
<strong>Jean-Francois Gadoury<br />
Internet Software Developer<br />

“I could no longer imagine having to wait many months for the technical
support departments of proprietary software companies to fix the problems
caused by our use of very recent hardware in large but unusual
<strong>John Hayward-Warburton<br />

Co-producer “Ads Infinitum” and “TV Offal”<br />
BBC, England</strong></p>

“We have found GNU software to be better supported and of better
quality than any proprietary software that we've tried.”
<strong>M. Carling<br />
CIO, Axis Personal Trainers and Spa

<p>There are some commercial entities also companies which have entered into the free software
arena to offer support services:</p>

“Companies like Cygnus and Cyclic are doing a great job at filling
the support gaps.  I think there's more of this business model on the
<strong>Wade Stebbings<br />
Computer Consultant

“I have had better support from the [free] software community than from
Microsoft, DEC, and Gateway. Often I have had questions answered online in
under ten minutes.”
<strong>William S. Yerazunis, Ph.D.<br />
MERL—Mitsubishi Electric Research Laboratory

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<p>Please send general FSF & GNU inquiries to
<a href="mailto:gnu@gnu.org"><gnu@gnu.org></a>.
There are also <a href="/contact/">other ways to contact</a>
the FSF.  Broken links and other corrections or suggestions can be sent
to <a href="mailto:webmasters@gnu.org"><webmasters@gnu.org></a>.</p>

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Please see the <a
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of this article.</p>

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<p>Copyright © 1998, 1999, 2000, 2001, 2005, 2006, 2008, 2011,
2012, 2013, 2014 2014, 2021 Free Software Foundation, Inc.</p>

<p>This page is licensed under a <a rel="license"
Commons Attribution-NoDerivs 3.0 United States Attribution-NoDerivatives 4.0 International License</a>.</p>

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<p class="unprintable">Updated:
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$Date: 2021/07/12 13:01:15 $
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