Is It Ever a Good Thing to Use a Nonfree Program?
If you run a nonfree program on your computer, it denies your freedom; the main one harmed is you. Your usage of it can harm others indirectly, by encouraging development of that nonfree program. If you make a promise not to redistribute the program to others, you do wrong, because breaking such a promise is bad and keeping it is worse. Still, the main direct harm is to you.
It is even worse if you recommend that others run the nonfree program, or lead them to do so. When you do that, you're leading them to give up their freedom. Thus, what we should avoid most firmly is leading or encouraging others to run nonfree software. (Where the program uses a secret protocol for communication, as in the case of Skype, your own use of it pressures others to use it too, so it is especially important to reject any use of these programs.)
But there is one special case where using some nonfree software, and even urging others to use it, can be a positive thing. That's when the use of the nonfree software aims directly at putting an end to the use of that very same nonfree software.
In 1983 I decided to develop the GNU operating system, as a free replacement for Unix. The feasible way to do it was to write and test the components one by one on Unix. But was it legitimate to use Unix for this? And was it legitimate to ask others to use Unix for this, given that Unix was proprietary software? Of course, if it had not been proprietary, it would not have required replacing.
The conclusion I reached was that using Unix to put an end to the use of Unix was legitimate. I likened it to participating in small ways in some other evil activity, such as a criminal gang or a dishonest political campaign, in order to expose it and shut it down. While participating in the activity is wrong in itself, shutting it down excuses minor peripheral participation, comparable to merely using Unix. This argument would not justify being a ringleader, but I was only considering using Unix, not going to work for its development team.
The job of replacing Unix was completed when the last essential component was replaced by Linux, the kernel started by Linus Torvalds in 1991. We still add to the GNU/Linux system, but that doesn't require using Unix, so it isn't a reason for using Unix—not any more. Thus, whenever you're using a nonfree program for this sort of reason, you should reconsider from time to time whether the need still exists.
But this justification won't stretch any further. People that develop nonfree software, even software with malicious functionalities, often try to excuse this on the grounds that they fund some development of free software. However, a business that is basically wrong can't be legitimized by spending some of the profits on a worthy cause. For instance, some (not all) of the activities of the Gates Foundation are laudable, but they don't excuse Bill Gates's career, or Microsoft. If the business works directly against the worthy cause it tries to legitimize itself with, that is a self-contradiction and it undermines the cause.
Even using a nonfree program to develop free software in general is better to avoid. For instance, we should not ask people to run Windows or MacOS in order to make free applications run on them. As developer of Emacs and GCC, I accepted changes to make them support nonfree systems such as VMS, Windows and MacOS. There was no reason to reject that code, but I did not ask people to run nonfree systems in order to develop it. The changes came from people who were using those systems anyway.
The “developing its own replacement” exception is valid within its limits, and crucial for the progress of free software, but we must resist stretching it any further lest it turn into an all-purpose excuse for any profitable activity with nonfree software.
Occasionally it is necessary to use and even upgrade a nonfree system in order to install a free replacement system. It's not exactly the same issue, but the same arguments apply: it is legitimate to run some nonfree software momentarily in order to get rid of it.